Privacy Policy

Alpha Olympus (“Alpha Olympus,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect, use, maintain, and disclose.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit resources.alpha-olympus.com, submit a form, download resources, request information, communicate with us, request a consultation, purchase or use our services, or otherwise interact with Alpha Olympus.

This Privacy Policy applies to the Alpha Olympus resources website, landing pages, forms, downloads, digital services, consultations, communications, CRM systems, automation systems, artificial intelligence services, marketing activities, and other services that reference this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Alpha Olympus and our resources website.

Information You Provide Directly

When you complete a form, download a resource, request a consultation, communicate with us, purchase services, or otherwise interact with Alpha Olympus, you may provide information such as:

• Full name
• Business or company name
• Email address
• Telephone or mobile number
• Mailing or business address
• Job title or professional information
• Business needs and challenges
• Resource requests or downloads
• Consultation requests
• Project information
• Service preferences
• Messages and correspondence
• Customer support requests
• Information submitted through website forms
• Information provided during meetings or consultations

Business and Commercial Information

If you become a prospective customer or customer, we may collect information regarding:

• Services requested
• Services purchased
• Resources accessed or requested
• Contracts and proposals
• Invoices
• Transaction history
• Subscription information
• Project requirements
• Customer relationship history
• Business objectives

Payment Information

When you purchase services, payment information may be processed by third-party payment processors.

Depending on the payment method, these providers may process card information, billing information, transaction amounts, and payment status.

Alpha Olympus generally does not need to directly store complete payment-card numbers when transactions are processed through third-party payment providers.

Automatically Collected Information

When you visit our resources website or interact with our digital services, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Approximate location derived from IP address
• Referring website
• Pages visited
• Resources viewed or downloaded
• Date and time of visits
• Website interactions
• Device identifiers
• Cookie identifiers
• Session information
• Analytics or advertising identifiers where applicable

2. Information Collected Through Forms and Resource Downloads

Alpha Olympus may use website forms to allow visitors to request consultations, resources, guides, reports, assessments, promotional offers, information, and services.

Information submitted through these forms may include:

• Name
• Business name
• Email address
• Telephone number
• Business challenge
• Resource requested
• Lead source
• Requested offer or consultation
• Page from which the request was submitted
• Date and time of submission

This information may be transmitted to and stored within our customer relationship management (“CRM”), communications, and workflow automation systems.

3. How We Use Personal Information

We may use personal information to:

• Deliver requested resources
• Respond to consultation requests
• Provide requested information
• Communicate with prospective customers
• Provide products and services
• Develop proposals and recommendations
• Manage customer accounts
• Process transactions
• Provide customer support
• Schedule meetings and appointments
• Send service-related communications
• Operate CRM and automation systems
• Personalize customer experiences
• Improve our website and resources
• Analyze website usage
• Measure marketing effectiveness
• Maintain security
• Prevent fraud and abuse
• Maintain business records
• Comply with legal obligations
• Establish, exercise, or defend legal claims
• Enforce our agreements and Terms of Service

4. CRM and Automation Systems

Alpha Olympus may use customer relationship management, communications, scheduling, workflow automation, and marketing platforms to manage prospective and existing customer relationships.

Information submitted through the resources website may be automatically transmitted to these systems.

These systems may be used to:

• Create or update contact records
• Record form submissions
• Deliver requested resources
• Send confirmation messages
• Send appointment information
• Assign inquiries to team members
• Track customer communications
• Manage sales opportunities
• Automate administrative workflows

5. Artificial Intelligence and Automated Technologies

Alpha Olympus may use artificial intelligence, machine learning, generative AI, automated workflows, and similar technologies in connection with our business and services.

These technologies may assist with:

• Customer communications
• Business analysis
• Content generation
• Resource creation
• Workflow automation
• Customer support
• Lead qualification
• Data organization
• Reporting
• Service delivery

6. Cookies and Similar Technologies

The Alpha Olympus resources website may use cookies, pixels, tags, local storage, scripts, analytics tools, and similar technologies.

These technologies may help us:

• Operate our website
• Remember preferences
• Maintain website security
• Understand website traffic
• Measure website performance
• Understand how visitors use our resources
• Improve our services
• Measure marketing effectiveness

You may be able to restrict or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Analytics

We may use analytics providers to understand how visitors interact with our website, landing pages, resources, and services.

Analytics providers may receive information such as IP addresses, device information, browser information, pages viewed, referral information, resource interactions, and website activity.

8. Advertising and Marketing Technologies

We may use advertising, marketing, attribution, or retargeting technologies to measure or improve our campaigns.

Depending on the technologies used, these services may use cookies, pixels, browser information, and other identifiers.

Where applicable law treats certain disclosures as a “sale,” “sharing,” or targeted advertising, Alpha Olympus will provide applicable rights and opt-out mechanisms as legally required.

9. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide requested resources or services.

Service Providers and Contractors

We may disclose information to vendors and service providers such as:

• CRM providers
• Website and funnel hosting providers
• Cloud infrastructure providers
• Email providers
• SMS and telecommunications providers
• Payment processors
• Scheduling providers
• Analytics providers
• Artificial intelligence providers
• Automation platforms
• Cybersecurity providers
• Professional advisers
• Customer support providers

Legal and Compliance Disclosures

We may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to lawful legal process
• Respond to court orders or subpoenas
• Protect our rights
• Investigate fraud
• Protect our systems
• Protect Alpha Olympus, customers, or others

Business Transactions

Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction.

10. Sale and Sharing of Personal Information

11. Email Communications

We may use your email address to deliver requested resources and communicate with you regarding consultations, services, appointments, transactions, customer support, and other business communications.

We may also send marketing communications where permitted by law.

You may unsubscribe from marketing emails using the unsubscribe link provided in the communication or by contacting:

[email protected]

12. SMS and Telephone Communications

If you provide a telephone number and provide any legally required consent, Alpha Olympus may communicate with you by telephone or text message.

Communications may include resource follow-up, consultation confirmations, appointment reminders, service information, customer support, and marketing messages where appropriately authorized.

Message frequency may vary. Message and data rates may apply.

Where supported, reply STOP to opt out of marketing text messages and HELP for assistance.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

This may include retention necessary to:

• Deliver resources
• Provide services
• Maintain customer relationships
• Maintain business records
• Comply with legal and tax requirements
• Resolve disputes
• Enforce agreements
• Prevent fraud
• Maintain security

14. Data Security

Alpha Olympus uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, acquisition, destruction, use, modification, or disclosure.

No website, network, transmission, database, or electronic storage system can be guaranteed completely secure.

15. Data Breach Notifications

If a security incident involving personal information occurs, Alpha Olympus will investigate and provide notifications to affected individuals, regulators, or other parties when required by law.

16. Children's Privacy

Alpha Olympus websites and services are intended for adults and businesses and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through services directed to children.

If you believe a child has improperly provided personal information, contact: [email protected] .

17. Your Privacy Rights

Depending on your state of residence and whether a particular law applies to Alpha Olympus, you may have rights regarding your personal information.

These may include the right to:

• Request access to personal information
• Request information about our collection and use
• Request correction of inaccurate information
• Request deletion of personal information
• Request a portable copy of certain information
• Opt out of certain sales or sharing
• Opt out of targeted advertising where applicable
• Limit certain uses of sensitive personal information where applicable
• Withdraw consent where applicable
• Appeal certain privacy decisions where applicable
• Exercise rights without unlawful discrimination

18. How to Submit a Privacy Request

We may request information reasonably necessary to verify your identity or authority before completing certain requests.

We will process eligible requests within the timeframe required by applicable law.

19. Authorized Agents

Where applicable law permits an authorized agent to act on your behalf, Alpha Olympus may request evidence of the agent's authority and may take reasonable verification steps.

20. California Privacy Rights

If California privacy law applies to Alpha Olympus and to your personal information, California residents may have additional statutory rights.

Depending on applicable law, these may include:

• The right to know what personal information is collected
• The right to access certain personal information
• The right to request deletion
• The right to correct inaccurate information
• The right to opt out of certain sale or sharing
• The right to limit certain uses of sensitive personal information
• The right to non-discrimination for exercising applicable rights

California privacy requests may be submitted to: [email protected] .

21. Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under comprehensive state privacy laws when those laws apply to Alpha Olympus.

Those rights may include access, correction, deletion, portability, opt-out, consent, and appeal rights.

Alpha Olympus will honor applicable rights subject to verification, statutory exceptions, and other legal requirements.

22. Illinois Residents

Alpha Olympus is based in Cook County, Illinois.

We maintain reasonable safeguards designed to protect personal information concerning Illinois residents from unauthorized access, acquisition, destruction, use, modification, or disclosure as required by applicable law.

If a data breach involving covered personal information occurs, Alpha Olympus will provide legally required notifications.

23. Sensitive Personal Information

Alpha Olympus does not intentionally request highly sensitive personal information through its standard resource or lead forms unless reasonably necessary for a specific service.

Please do not submit Social Security numbers, account passwords, medical information, biometric information, government identification numbers, or other highly sensitive information through a general website form unless Alpha Olympus specifically requests it through an appropriate secure process.

24. Biometric Information

Alpha Olympus does not intentionally collect biometric identifiers or biometric information through its standard website or resource forms unless expressly disclosed.

If we introduce a service involving biometric information, additional notices, consents, retention practices, or policies may apply.

25. Privacy Preference Signals

Where applicable law requires recognition of a valid universal opt-out mechanism or privacy preference signal, Alpha Olympus will process such signals as required by applicable law and as technically supported by our systems.

26. Third-Party Websites and Services

Our resources website may contain links to third-party websites, applications, tools, platforms, or services.

Alpha Olympus is not responsible for the privacy practices of third-party websites or services.

We encourage visitors to review the privacy policies of third parties before providing information to them.

27. International Visitors

Alpha Olympus is based in the United States.

If you access the resources website from outside the United States, information may be processed or stored in the United States or other jurisdictions in which our service providers operate, subject to applicable law.

28. Changes to This Privacy Policy

Alpha Olympus may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal obligations, or business operations.

When changes are made, we will update the Last Updated date shown at the top of this page.

Additional notice will be provided where required by applicable law.

29. Accessibility

If you have difficulty accessing this Privacy Policy or need an alternative format, please contact: [email protected] .

30. Contact Alpha Olympus

31. Acknowledgment

By using the Alpha Olympus resources website or voluntarily providing personal information to Alpha Olympus, you acknowledge that you have had the opportunity to review this Privacy Policy.

Where applicable law requires affirmative consent for a particular processing activity, Alpha Olympus will seek that consent separately rather than treating general website use as consent.